Body By Frame Privacy Policy

Body By Frame ("Body By Frame," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Body By Frame website, coaching services, and the Body By Frame mobile application powered by Trainerize (ABC Ignite).

By using our website, App, or coaching services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on how you interact with Body By Frame, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Date of birth

  • Profile photo

Health & Fitness Information

You may voluntarily provide health and fitness information including:

  • Height

  • Weight

  • Body measurements

  • Progress photos

  • Fitness goals

  • Workout history

  • Exercise performance

  • Nutrition logs

  • Water intake

  • Body composition data

  • Activity levels

  • Sleep information

  • Wellness questionnaires

You are responsible for ensuring that any health information you choose to provide is accurate.

Connected Devices & Third-Party Integrations

If you choose to connect third-party services, we may receive information from:

  • Apple Health

  • Health Connect (Android)

  • Google Fit

  • Fitbit

  • Garmin

  • Other compatible wearable devices or fitness platforms

Examples of shared data may include:

  • Daily steps

  • Calories burned

  • Heart rate

  • Exercise sessions

  • Sleep metrics

  • Weight data

These integrations are optional and may be disconnected at any time through your account settings.

Payment Information

Payments for coaching services may be processed through trusted third-party payment processors.

Body By Frame does not store full credit card information on its own servers.

How We Use Your Information

We use your information to:

  • Deliver personalized coaching

  • Create customized workout programs

  • Develop nutrition recommendations

  • Track progress over time

  • Communicate with you

  • Respond to support requests

  • Improve our coaching services

  • Maintain the security of our platform

  • Process purchases and subscriptions

  • Comply with legal obligations

Progress Photos

If you upload progress photos, Body By Frame will use them solely for:

  • Progress tracking

  • Coaching feedback

  • Comparing changes over time

We will never publicly share your progress photos without your explicit written permission.

Communication

We may contact you regarding:

  • Coaching updates

  • Workout notifications

  • Nutrition reminders

  • Appointment scheduling

  • Account updates

  • Customer support

  • Important service announcements

You may opt out of marketing emails at any time, though essential account communications may still be sent.

Information Sharing

We do not sell your personal information.

We may share information only when necessary with trusted service providers, including:

  • Trainerize (ABC Ignite)

  • Payment processors

  • Cloud hosting providers

  • Email service providers

  • Analytics providers

These companies are permitted to use your information only as necessary to provide their services.

We may also disclose information if required by law.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect your information.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

  • Provide coaching services

  • Maintain your account

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer needed, it will be securely deleted or anonymized when reasonably practicable.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Request a copy of your data

  • Object to certain processing activities

To exercise these rights, contact us using the information below.

Account Deletion

You may request deletion of your Body By Frame account at any time by contacting us.

Upon verification of your request, we will delete or anonymize your personal information except where retention is required by law or for legitimate business purposes.

Children's Privacy

Body By Frame does not knowingly collect personal information from children under the age of 13 without parental consent.

If you believe a child has submitted personal information without appropriate consent, please contact us so we can promptly remove the information.

Third-Party Services

Our website or App may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third parties.

Medical Disclaimer

Body By Frame provides fitness, nutrition, and lifestyle coaching.

Our services are intended for educational and informational purposes only and are not medical advice, diagnosis, or treatment.

Always consult your physician before beginning any exercise or nutrition program.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will be posted on this page with an updated Effective Date.

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Body By Frame

Operated by FRAME HEALTH & FITNESS LLC

Website: https://www.bodybyframe.com

Email: jim@bodybyframe.com

If you request deletion of your account or personal information, please contact us using the email address above.